Kivo Electronics Privacy Policy
Kivo Electronics Privacy Policy
Last updated: October 25, 2025
This Privacy Policy applies to all Kivo Electronics websites (both mobile and browser-based), applications, and services. This includes all information collected through websites, applications, and services owned and operated by Kivo Electronics, as well as information provided to Kivo Electronics when you exercise your privacy rights or submit a privacy-related request.
Before using Kivo Electronics services or submitting a privacy-related request, please review this Privacy Policy to understand your rights, our practices, and the regulations that govern how we handle your personal data.
Kivo Electronics’ Commitment to Data Privacy
At Kivo Electronics, protecting your personal data and respecting your privacy rights are core priorities. We take reasonable and appropriate measures to safeguard any information identified as personal data, regardless of where you reside. Personal data includes information that directly identifies you or can reasonably be used to identify you, such as your name, address, or contact details.
This Privacy Policy explains how Kivo Electronics and its subsidiaries collect, use, share, and protect your personal data when you interact with our websites, products, services, or personnel.
This policy does not apply to third-party websites, services, or affiliates that may link to or integrate with our services. We encourage you to review the privacy policies of those third parties separately.
What Is Personal Data?
In the course of operating our business, Kivo Electronics may collect personal information such as your name, contact details, shipping and billing information, and payment details. We collect this information when you voluntarily provide it to us, including when you:
- Submit a request for a quote or pricing inquiry
- Place an order or complete a transaction
- Contact customer support
- Sign up for marketing or promotional communications
- Interact with our websites or services
In some cases, we may combine information you provide with information received from third-party services, where permitted by law.
Your Privacy Rights and Choices
Kivo Electronics believes in transparency and respects your privacy rights. Subject to applicable laws, you have the right to:
- Know what personal data we collect about you
- Access your personal data
- Correct or update inaccurate personal data
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request a copy or transfer of your personal data
You also have the right to opt out of marketing communications at any time. Exercising your privacy rights will not result in discriminatory treatment.
To exercise any of these rights, please refer to the “Contact Us About Data Privacy” section below.
Verification of Privacy Requests
To protect your personal data, Kivo Electronics may need to verify your identity before processing certain requests. Verification may require you to provide information such as your name, contact details, and your relationship with Kivo Electronics. If we are unable to verify your identity, we may request additional information or explain why your request cannot be fulfilled.
Authorized Agents
You may designate an authorized agent to submit a privacy request on your behalf. Authorized agents will also be subject to verification procedures to confirm their authority to act on your behalf.
Personal Data We Collect
Kivo Electronics collects only the information necessary to operate our business and provide our services. This may include:
Information You Provide Directly
- Full name
- Email address
- Mailing address
- Phone number
- Payment information (processed through secure, PCI-compliant providers)
- Communications with us (emails, chat messages, call recordings)
Information Collected Automatically
- IP address
- Browser and device information
- Access dates and times
- Website usage and interaction data
- Cookie and similar tracking data
Information from Third Parties
- Contact information
- Transaction or fraud-prevention data
- Marketing or analytics data, where permitted by law
How We Use Your Personal Data
Kivo Electronics uses personal data only where there is a lawful basis to do so, including to:
- Provide and improve our products and services
- Process quote requests, orders, and transactions
- Communicate with you regarding your inquiries, orders, or account
- Provide customer support and respond to requests
- Prevent fraud and enhance security
- Comply with legal and regulatory obligations
How We Share Your Personal Data
Kivo Electronics may share your personal data in the following circumstances:
- Service Providers: With trusted vendors who help us operate our business, such as payment processors, shipping providers, hosting services, and analytics providers
- Business Transactions: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required to comply with applicable laws, regulations, or legal processes
We do not sell your personal information.
Data Security
Kivo Electronics implements reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or loss. Payment transactions are processed through PCI-compliant third-party providers.
Children’s Privacy
Kivo Electronics services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.
Cookies and Tracking Technologies
Our websites may use cookies, pixels, and similar technologies to enhance functionality, analyze site usage, and improve user experience. You can manage cookie preferences through your browser settings.
International Data Transfers
Kivo Electronics may transfer or process personal data outside your country of residence. When doing so, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Unidentifiable Data Requests
If we are unable to identify you in relation to your personal data, we may be unable to fulfill your request and will notify you accordingly.
Contact Us About Data Privacy
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Email: [email protected]
Mailing Address:
Kivo Electronics
Attn: Privacy Compliance
2870 Columbia St, Torrance, CA 90503
We aim to respond to privacy requests within a reasonable timeframe and in accordance with applicable legal requirements.
Updates to This Privacy Policy
Kivo Electronics may update this Privacy Policy from time to time. Any changes will be posted on our website, and material changes may be communicated to you directly.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.